Support

How can we help you?

Technical Support

Our technicians are ready to solve any hardware or software issues you have. Contact Bernd, Igor, Vladimir, Alexander and Christian using the link below:

Email Technical Support >
Customer Service

Our customer service team handles questions related to order status, billing, shipping, etc. Contact Ninve and Carmen using the link below:

Email Customer Service >

Repairs

Our motors are built to last, but even high performance products sometimes need to be repaired.

If your product needs to be serviced, please fill out the RMA (Return Merchandise Authorization) form below. Our production manager, Dirk Harlinghausen, will be in touch with you shortly.

Name / Kunde

Company / Kontakt

Email / Email

Company Phone Number / Telefon

Address / Adresse

Product / Produkt

Serial Number / Seriennummer

Version / Version

Manufacturing Date / Produktionsdatum

Detailed Failure Description / Detaillierte Fehlerbeschreibung

If you stated "yes" or "perhaps" one or more times, please specify below / Wenn eine oder mehrere Fragen mit "Ja" oder "Vielleicht" beantwortet wurden, spezifizieren Sie dies bitte in nachfolgendem Freifeld:

ReCaptcha

*(required)

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